The Customer Service Experience at Facelift Window & Door Replacements

The Customer Service Experience at Facelift Window & Door Replacements

Here at Facelift Window & Door Replacements we know the customer is the key to the success of our business, which is why you’ll always be treated as a human being, not a number.

We’re all customers – we know how we like to be treated, and how we don’t like to be treated. There is a saying in customer service that if an individual has a bad experience they’ll tell the tale six times, whereas if they have a good experience they’re likely to only tell it once.  In short, we strive for that one person to sing our praises and that is why we have a unique customer service experience like no other.

We follow stringent guidelines to ensure optimum customer satisfaction always – according to this article we are doing all the right things at all the right times!

Or you can have a look at the reviews on our Google+ page here! The internet is full of positive reviews on the work we carry out.

From the very first time you call Facelift Window & Door Replacements, throughout the installation process and finally to post-completion follow-up, we will be with you all the way. Our Customer Support Team is available to assist with any queries you may have and, if they don’t have the answer on hand, they’ll find out for you.  It’s something that we truly pride ourselves on: having great windows and doors installed is one thing, but having satisfied owners of the windows and doors is what we strive for!

But don’t take our word for it! Have a listen to what the happy customers have to say who’ve been treated to the Facelift Window & Door Replacements Customer Support experience.

Customers visiting our showroom here in Cheltenham feel welcome, regardless of whether they’re expected or have dropped by on a chance visit.  Our friendly Customer Support Team is more than willing to guide you through the various options and work with you to achieve your dream renovation!  All visitors receive an informative walk-through, seeing at first hand our range of windows, doors and glazing options and have the opportunity to test operation and functionality.  We always feel proud to know that it’s been a helpful and happy experience for all involved.  For any questions, or just to get a feel for how fantastic our Customer Support Team really is call us now on 1300 732 523.

By | 2017-11-11T11:33:18+00:00 August 10th, 2015|News|

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